One platform to standardize navigation across every site, automate documentation, capture billing revenue, and turn care coordination into a strategic asset.
Health systems know navigation matters for quality, retention, and reimbursement. But standardizing it across dozens of sites, hundreds of staff, and multiple EHR instances? That's where it breaks down. Manual processes don't scale. Documentation is inconsistent. Revenue gets left behind. And when navigators leave, their knowledge walks out with them.
Three independent regulatory changes made navigation a billable, measurable, and required service. Most health systems have not operationalized any of them.
Navigation is now reimbursable. Oncology is the highest-volume qualifying condition. Navigator and peer-specialist time is billable, but only when documented to CMS specifications.
The CoC's 2026 standards require structured patient navigation documentation across all accredited programs. Systems without it face accreditation risk at their next review.
The WPSI guideline adds navigation to the women's preventive services framework, covered without cost-sharing. The first federal endorsement of navigation as a core preventive service.
Fidari unifies how navigation is delivered across every site, service line, and role. One workflow, one documentation standard, one source of truth. It works the same whether you operate a single community hospital or a multi-site cancer network.
Navigators, social workers, and care coordinators spend their time on patients, not paperwork. Fidari automates documentation, closed-loop referral tracking, and billing capture so clinical staff can focus on the work that requires their expertise.
Fidari routes Medicare reimbursement (PIN, CCM, PCM, RPM) back to your health system. A 500-patient cohort generates $1.9M or more per year in navigation and care management billing. Your navigation department stops being a cost center and starts contributing margin.
Every navigator touch, ePRO response, social determinant, and referral outcome is structured and reportable. Health systems use Fidari data to understand their communities, map patient journeys, improve outcomes, and make the case for expanded oncology services.
Care management check-ins, risk-based outreach, screenings, post-discharge follow-ups, and appointment reminders. Fidari calls and texts every patient on your list and acts on the response.
Fidari connects via FHIR/HL7 to Epic, Cerner, and other major platforms. Structured data flows both directions. No rekeying, no 18-month IT projects. Most health systems are live in 8–12 weeks.
Your navigators are doing the work. Your billing team just can't document it consistently—or at all. Fidari automatically logs time, matches activity to CMS-approved codes, and generates audit-ready documentation.
Estimates based on CMS fee schedules and typical navigator caseloads. Actual revenue varies by payer mix, patient volume, and documentation compliance. All billing revenue stays with your system—Fidari provides the documentation layer with no rev-share model.
Every health system is different. We'll start with your workflows, your EHR, and your priorities. Then we'll show you exactly how Fidari fits.
